Shipping Policy

1. Shipping Rates

• Free Ground Shipping on orders over $250
• Standard Ground Shipping: $15.00
• Two-Day Priority Shipping: $25.00

Shipping options and rates are displayed at checkout based on your selected method.

2. Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Time

Delivery times vary depending on the selected shipping method and carrier. Ground shipping typically takes several business days, while priority shipping is expedited but not guaranteed.

4. Shipping Restrictions

Voltera Sciences currently ships only within the United States. We do not offer international shipping at this time.

5. Tracking & Confirmation

Once your order has been shipped, you will receive a tracking number via email. It is the customer’s responsibility to monitor shipment status and ensure successful delivery.

6. Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. Voltera Sciences is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

7. Carrier Delays

Voltera Sciences is not responsible for shipping delays caused by carriers, weather, or other external factors beyond our control.

8. Lost or Damaged Packages

If your order arrives damaged or is confirmed lost in transit, please contact us within 48 hours of delivery or expected delivery date. We may review the case and offer a replacement or reshipment at our discretion.

9. Risk of Loss

All orders become the responsibility of the customer once they have been shipped. Risk of loss transfers to the customer upon carrier acceptance.

10. Policy Updates

Voltera Sciences reserves the right to update this Shipping Policy at any time. Continued use of our website indicates acceptance of any changes.